Europe upgrade 2020

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Dear Subscriber to The Israeli Network,

As part of improving and upgrading your viewing experience, The Israeli network is changing the frequency we operate on.

We have enclosed a new smart card with this letter. Please switch your existing card with the new enclosed card at your earliest convenience.

Please make sure that the new card is inserted in the exact same manner as your existing card.

In addition to replacing the card, the frequency must be changed in the converter settings. You will find a detailed video on our site at

Our customer service team will be happy to assist you, and they can be reached by email at or by calling 073-7998873 from 10 am to 8 pm GMT.

Please update us on receiving the new card – by email, phone or WhatsApp message 054-2020024


Name: Eutelsat 9B                      direction

Direction: 9.0°E                           satelite


Frequency: 11727 V

DVB-S 2                                                 הגדרות

Symbol Rate: 30000                          בממיר

Guiding Video